How Can an MSP Support My Career?
Are you considering outsourcing your company’s IT support needs to an MSP (managed services provider) but are finding yourself asking important questions like, “How does an MSP work?” and “How can an MSP support my career?”
An established and effective MSP makes your IT operations more efficient, scalable, and reliable — and it just might become the key to your future career success. Here’s what MSPs are and how an MSP supports your career.
What are MSPs?
As mentioned in the opening paragraph, MSPs are managed service providers. An MSP collaborates with your business to support your IT needs, from ensuring your systems run smoothly and remain secure to dealing with run-of-the-mill technical issues, allowing you to focus on your core business.
An MSP’s job doesn’t stop there. They cover other related IT services, like email, cybersecurity, networking, data storage, cloud integration, Office 365 support, and much more. By gaining an MSP’s support, you can assign the essential tasks of IT management to a dedicated team and free up your time (and your budget) for other high-priority areas of your business.
Let’s take a closer look at what MSPs can do to enable your success:
Help Desk Support
MSPs can take over your IT support and manage a help desk for your employees. Rather than waiting for help from an overburdened in-house IT team, you’ll see less downtime as your employees wait for their tech issues to be fixed and as a result, faster IT ticket resolution.
24/7 Threat Monitoring
MSP support offers 24/7 monitoring to ensure your company’s network is protected. Cybercriminals are typically more active overnight when IT systems are less monitored and more vulnerable.
By monitoring developing cybersecurity threats, upgrading your network security configurations and updating antivirus software, an MSP can better protect your organization from malicious actors.
Advanced Risk and Compliance Management
An MSP will ensure that your company’s IT operations meet all industry-specific security requirements and other compliance mandates. With outsourced IT services, you can have peace of mind knowing that your business minimizes any potential risk and stores customer data securely.
Proactive Software and System Maintenance
Keeping up with software patches and system updates is a widely recommended best practice for cybersecurity. A small in-house IT team tasked with maintenance across your entire business might struggle to stay on top of all the necessary updates.
In comparison, an experienced MSP can catch issues and resolve them before they become costly. Taking a proactive stance with your IT management by outsourcing to an MSP will prevent issues from causing downtime or avoidable business losses.
Server Configuration and Management
MSPs can set up and manage your servers so you don’t have to. Gaining MSP support for your servers can free up time so you can dedicate your resources to more important areas of your business.
Data Backup and Recovery
An MSP can manage your data backup schedule and store your files on a separate server to keep them safe from cybercriminals, potential equipment malfunctions, and any natural disasters that may occur. An MSP can also recover lost data and get your systems back up and running as quickly as possible, reducing downtime and protecting your reputation.
Data Storage Management
Cloud-based storage offers many benefits to small businesses, like secure access to company files from anywhere and little to no capital investment in server equipment. Moving your data to the cloud also improves scalability and flexibility for growing small businesses.
Cloud security, or cloud computing security, uses a set of policies, procedures and technologies that work together to protect cloud-based systems, infrastructure, and data. These security measures are designed to support regulatory IT compliance and protect consumers’ privacy.
Since these rules can be managed in one place, many companies outsource this task to an MSP that will manage user authentication and configure cloud security according to the unique needs of their business.
How Can an MSP Support My Career and Business?
Beyond the basics of managed IT services, MSPs can enhance your business operations in many other ways. So, how can MSP support help businesses strategically use IT to meet their business goals?
We’ve summarized the benefits down to eight main points:
1. Cost Control
An MSP can help you maximize your budget by giving you access to a team of IT experts for less than the price of an in-house team.
2. Decrease Downtime
Outsourcing your IT to an MSP can minimize any downtime caused by viruses, malware, and cybercriminals, which can lead to unexpected costs from lost productivity.
3. Enhance Your Security
With the focused attention of an MSP behind your company, you can trust that your outsourced experts will keep up with necessary software and hardware updates and implement the latest cybersecurity best practices.
4. Reduce Risk
An MSP can monitor for threats based on your industry, location, clientele, and more. Taking a proactive approach to your business’s cybersecurity can help you avoid costly data breaches and quickly resolve any issues if they arise.
5. Provide Compliance Expertise
An MSP can ensure your systems comply with any relevant regulations so you can securely store sensitive data, like payment information and health records, and thereby minimize risks.
6. Provide Remote Worker Support
Since an MSP remotely oversees and monitors your IT infrastructure, they are poised to offer dedicated support to your entire team, including remote workers. Additionally, they can update antivirus software, remotely install system and software updates and resolve IT issues so your team can stay focused on their projects.
7. Guide Strategic Business Growth
MSP collaboration makes it easier for you to scale your IT infrastructure as your business grows. Most MSPs offer a broad range of subscription models, making it easy for you to adjust your service plan as your company’s needs change.
8. Provide Peace of Mind
With a 24/7 team of IT experts overseeing everything from IT support and software updates to critical data backups and regulatory compliance, you and your team can rest easy knowing that your network is secure and your business is on the path to success.
Looking for a new MSP?
Working with an MSP support provider like BECA Corp helps you align technology with your business goals to future-proof your company.
Start the conversation today to learn about how our MSP support services can improve your IT operations.